À la carte IT services
Customized IT services
© Monitoring Labs
By Wicked Networks
Flexible IT support
To keep your technology commitments as flexible as your business, we developed our a la carte IT support program. Customize your changing support and service needs and only pay for what you need when you need it.
WHAT DOES YOUR BUSINESS NEED?
Remote Monitoring & Management (RMM)
Managed Anti-Virus
Patch Management
Risk & Security
Backup & Recovery
Email Protection
Web Filtering
Mobile Device Management
REMOTE MONITORING & MANAGEMENT (RMM)
Working as your IT partner, we can monitor your computers and network for you, managing all your systems offsite. This allows us to resolve IT issues swiftly and effectively. By resolving small issues before they can become large problems, we improve your security and save you time, money, and effort.
MANAGED ANTI-VIRUS
Still wasting valuable IT resources testing, planning, deploying and updating stand-alone anti-virus software? Let our dedicated experts take care of it for you 24/7 and enjoy the peace of mind that your servers, PCs and laptops are always protected.
Our Managed Anti-Virus service uses enterprise class endpoint software to take a proactive stance against the ever-present threat of viruses, spam and malware attacks.
| ❌ Stand-alone Anti-Virus Software | ✅ Managed Anti-Virus |
|---|---|
| Only provides point solution to specific issues | Provides proactive and comprehensive security, monitoring and management |
| Still requires manual monitoring and maintenance to remain current and effective | Centralizes the deployment and updating of software to ensure coverage and consistency |
| Relies on end-user decisions for operation | Automates management processes to avoid errors and reduce costs |
| Does not provide consistent version control across desktops | Leverages expert IT skills |
Patch Management
Updating your apps and hardware with the latest patches is an important part of keeping systems and applications safe from vulnerabilities. We use the latest industry practices to ensure your systems are always securely operating at peak levels and your technology is protected from vulnerabilities.
Risk & Security
Be fully prepared for audits with the complete support and guidance of our highly trained staff. Secure sensitive client data and ensure that your reports are prepared the way the auditors want to see them.
Your operating costs could be reduced as failure to meet regulatory requirements due to hefty fines. So enjoy total peace of mind and pass the inevitable audit with flying colors.
Backup & Recovery
Your data is the lifeblood of your business and the amount you have to securely store is growing all the time. Could you recover if you lost the data you?d collected from one day, or even one year, due to inadequate or infrequent back-ups?
Our managed backup service ensures that all files are automatically backed up as frequently as every 15 minutes. Thanks to centralized management, you can rest assured that your business data is safe so you can focus on growing your business.
Email Protection
Email is still the most vulnerable vector for malicious attacks to your business. Our simple, affordable and flexible email protection solution prevents spam, virus, and ransomware attacks through phishing and impersonation emails to effectively shield you 24/7.
We use some of the most sophisticated malware detection and antivirus technology in the world, leveraging a constantly updated threat engine based on input from over 10 million secured domains. Even if you have a primary layer of security, as with Office 365, our service provides an additional layer of defense for rock solid reliability.
Web Filtering
Our web filtering service helps you to improve your online security by reducing the risk of malware downloads, viruses and infections. We add a filter to protect your networks and to help your organization benefit from reduced bandwidth wastage and increased productivity.
Mobile Device Management
Our mobile device management services include everything from planning, procurement and initial device provisioning to ongoing management to device end-of-life. In short, we provide everything you need to allow your business to truly focus. Will you answer the call?
Got a question about our À la carte services?
We’d love to hear from you, anytime!